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Network & Cloud

Nobody notices the network until it stops.

Wired and wireless designed around how your building is used, and cloud infrastructure on Azure, Google Cloud or AWS, run by the team that put it there.

A network is the one system judged entirely by its absence. Nobody opens a ticket to say the Wi-Fi held. They open one when a class of thirty can't load a video, or a nurse's cart drops its session walking between wings.

Most of what gets reported as a speed problem is a design problem. Access points placed by floor plan instead of by survey. One SSID asked to serve laptops, label printers and building controls at the same time. A flat network where guests and cameras share a subnet with payroll. Adding bandwidth to any of that changes nothing.

So we survey the space, size for how many devices a room holds, not its square footage, and segment so traffic with nothing to do with each other stops competing. Then we monitor it, so capacity turns up as a conversation months early instead of an outage on a Tuesday.

Moving to cloud, and what to leave where it is

We manage infrastructure on Microsoft Azure, Google Cloud and Amazon AWS. Worth saying plainly, because the useful question is never which platform. It is what belongs there.

Some workloads get cheaper and steadier in cloud. Others get more expensive and no better, and a provider who moves everything is optimizing their own invoice. We move what benefits, leave what doesn't, and tell you which is which before the migration instead of after it.

What you should get out of it is a bill you can predict, capacity you can change without buying hardware, and staff who can work from anywhere without a VPN that punishes them for trying.

Wireless

Four Wi-Fi complaints and their usual causes

These are the four we get called about most. In almost every case the access point is not the thing that is broken.

Wi-Fi keeps dropping out

Likely cause

Usually coverage, not signal strength. Access points placed from a floor plan, with no survey, leave gaps at the handoff, so a device walking between them drops the session instead of switching cleanly.

What we do

We survey the real space, then place and tune for deliberate overlap so a call or a session survives the walk from one end of the building to the other.

Devices can't see the network at all

Likely cause

Often band steering, or an SSID sitting on a channel the device will not join. Older hardware, handhelds and building devices are the usual casualties, and they are exactly the ones nobody tests with.

What we do

We separate what needs 2.4GHz from what belongs on 5GHz and stop asking a single SSID to serve every class of device on site.

Connected, but everything is slow

Likely cause

Density, not bandwidth. An access point sized for square footage falls over when thirty devices in one room all want it at once, and buying a faster circuit changes nothing about that.

What we do

We size for the number of devices in the room and cap what any one client can take, so a single laptop syncing a backup doesn't flatten a classroom.

Connected, but no websites load

Likely cause

Almost always name resolution, an exhausted DHCP scope, or a captive portal that never finished. The wireless is fine. The plumbing behind it is not.

What we do

We check the layer that failed before replacing the access point, which costs more and does not fix it.

Network and cloud partners
Certified across the platforms and hardware we design, migrate and monitor.
  • Microsoft Cloud Solution Provider
  • Google Cloud Partner
  • AWS Partner
  • Cisco Partner
  • Cisco Meraki Technology Partner
  • Aruba Business Partner
  • Extreme Networks
  • Auvik

Let's talk about what's not working.

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