Systems a small team can run.
Technology sized for the staff you have and budgeted to stretch a grant, not to impress a board.
Nonprofits get sold enterprise software by people who will not be there when it needs administering. A platform that needs a full time person to run it is a liability in an organization where three people share five jobs, however good the demo was.
So the first question we ask is who is going to operate this on a Tuesday. If the answer is nobody, it is the wrong system regardless of what it can do. We would rather implement something plainer that your team can own than something impressive that nobody is using by spring.
Money works differently here too. Funding arrives restricted, on grant timelines, sometimes with the technology spend named in the award. Capital and operating budgets are not interchangeable. We scope to that reality, including phasing work across funding years when that is what makes it possible.
Licensing you may already be entitled to
A significant amount of what nonprofits pay for is available to them granted or heavily discounted, and a surprising number of organizations are paying commercial rates because nobody checked. Microsoft, Google and most of the security vendors we deploy run nonprofit programs.
It is worth an hour of somebody's time to audit. We have seen organizations carrying commercial licensing on seats that qualified for a grant the whole time, and the money that comes back is money that goes to the program.
Three rules we apply to nonprofit work
These are the things that decide whether a system is still in use two years after we install it.
Somebody on staff has to be able to run it
If operating a system depends on us being available, we have sold you a dependency, not a capability. Training and documentation are part of the work.
It has to survive turnover
Small teams change. Anything that lives only in one person's head leaves when they do, so processes get written down before they get automated.
Phased beats perfect
Where funding arrives across years, we scope work that delivers value at each stage, so nothing is unusable until the last cheque clears.
Every service line, available to non-profit clients
The sector changes what gets prioritised and how it is bought. It does not change what we are able to put in.
Let's talk about what's not working.
A 20-minute call with a consultant. No sales script.